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Privacy Policy

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Last updated: 2025-11-27

Welcome to the Azure Apartments Malta website (the "Site"). We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or use our lodging rental services.

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1. Information We Collect

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1.1 Information You Provide Directly

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When you interact with our Site or make a booking, you may provide us with:

  • Personal details: name, email address, phone number.

  • Booking information: dates, number of guests, preferences, or special requests.

  • Payment-related details: processed securely through third‑party booking or payment partners.

  • Communication data: messages or inquiries sent through our Site.

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1.2 Information Collected Automatically

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We may automatically collect:

  • Usage data: pages visited, time spent, click activity.

  • Device data: IP address, browser type, operating system.

  • Cookies & tracking technologies: including for analytics and marketing (e.g., Google Analytics, Meta Pixel).

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2. How We Use Your Information

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We use your information to:

  • Process and manage bookings made through our lodging booking system.

  • Communicate with you regarding reservations, inquiries, or support.

  • Improve our website, services, and customer experience.

  • Send marketing or promotional content if you have consented.

  • Comply with legal and regulatory obligations.

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3. Legal Basis for Processing (EU/EEA – GDPR)

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If you are located in the EU/EEA (including Malta), we process your data lawfully based on:

  • Contract: to manage your reservation or inquiry.

  • Consent: for marketing and non‑essential cookies.

  • Legitimate interests: ensuring site performance and service improvement.

  • Legal obligation: maintaining records required by Maltese or EU law.

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4. How We Share Your Information

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Your information may be shared with:

  • Service providers: Lodgify or other booking engines, Airbnb/booking platforms, payment processors (e.g., Stripe, PayPal), housekeeping or maintenance partners.

  • Analytics & marketing tools: such as Google Analytics and Meta Pixel.

  • Legal authorities: if required by law.

We do not sell your personal data.

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5. Cookies & Tracking Technologies

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Our Site uses cookies to:

  • Enable essential functions (booking system, security, performance).

  • Analyse website traffic and usage.

  • Support marketing or re‑targeting advertisements.

You may manage or disable cookies via your browser settings; however, some features may not function properly.

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6. Data Retention

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We retain your personal data only as long as necessary for:

  • Managing bookings and customer records.

  • Financial and legal requirements.

  • Dispute resolution or fraud prevention.

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7. Your Rights (GDPR)

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You may have the right to:

  • Access the personal data we hold.

  • Request corrections or deletion.

  • Withdraw consent at any time.

  • Object to certain processing activities.

  • Request data portability.

To exercise any rights, contact us at the email below.

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8. Security Measures

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We use industry‑standard measures to protect your data. However, no method of transmission or electronic storage is completely secure.

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9. International Transfers

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Your data may be processed outside Malta or the EU by our service providers. When this occurs, we ensure appropriate safeguards are in place.

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10. External Links

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Our Site may contain links to external websites (e.g., Airbnb, booking platforms). We are not responsible for their privacy practices.

11. Children’s Privacy

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Our services are not directed to individuals under 18, and we do not knowingly collect personal data from minors.

12. Changes to This Policy

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We may update this policy when necessary. Any changes will be published on this page with an updated "Last updated" date.

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13. Contact Us

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If you have questions about this Privacy Policy or your personal data, contact us at:

Email: info@azureapartmentsmalta.com
Phone: +35679211760
Address: Malta

This Privacy Policy applies to all visitors, users, and customers of Azure Apartments Malta.

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